Return & Refund Policy

Home ยป Return & Refund Policy

The return and refund policy is the most important aspect to read and understand for any of the transactions where-in medicines, bills and other necessary diagnosis sample payments needs to be refunded. The return and refund policy works as cancellations, refunds and returns policy of My Meds Shop.

How to get Refund?

There is a certain time period with return of orders and with the medicine bought can be changed within a certain window period.

Medicine Orders: The My Meds Shop works with product specific return policy. The return window does not have any specific time period but if the medicine is found not working with the needs it can be returned immediately.

Once the medicine gets returned you will get the payment back into your bank account as there is no cash on delivery with the medicine purchase.

We adhere strictly to the policy and provide best shipping service that also gives logistic companies having a preferred  partnership with us. The My Meds Shop works with best shipping services and offers through the reputed logistic companies that also takes 1-3 days in shipping process while the order is received within few business days.

If the order gets placed on a holiday then the process starts from the next preceding day which is not a holiday. If the customer was not able to receive within due date then the customer has right to report on the webpage.      

Delay in shipping may include various reasons like weather, customer and any other reasons. If the customer does not receive parcel within 15 days of working then you can report on website within 30 days of shipping process. After the 30 days gets over the company does not take any responsibility for any type of reporting delay with the shipping process.

Return Policy:

At My Meds Shop assurance of high quality products can be seen along with the right description of products. If any damage is found with mismatch in the product one can inform via mail or the customers support services. We also arrange pick-up service which picks the product from the destination, gets the product checked and also verified by a quality team that works with the process of refund.

Cancellation Policy:

The customers can cancel policy with the product is not gone for the process of shipping. The product enter the process of shipping process and is not able to cancel order at any cost. For any cancellation of order you can mail or contact with the customer support services.

How to get the refund or cancellation with return products:

With the cancellation or return process refund order paid value with the bank account from which you also made the payment for the order within few working days.

Specific payment mode:

Whenever one choose with the utilizing of any mode of payment along with fulfilling the terms and conditions which is applicable with the mode of payment.

Change in Policies:

My Meds Shop reserves right to change or modify the policies any time. We offer 24*7 hours service and try to solve the issues in best possible manner. 

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